Most review platforms have a report button. You press it, someone at the company reviews it eventually, and the outcome is binary: the review stays or it gets removed.
DNounce works differently. When a record is contested, it goes through a structured process — one that's designed to surface the truth rather than just protect the platform from liability.
Here's exactly what that process looks like.
Step 1: The Record Is Filed
Someone with a firsthand experience — a client, a tenant, a customer — submits a record on DNounce. The record includes:
- Their account of what happened
- Supporting attachments if any
- Their relationship to the subject (client, tenant, etc.)
- Whether they're granting or withholding anonymity
The subject — the professional, landlord, or service provider being written about — is notified immediately.
Step 2: The Subject Can Respond
Unlike most review platforms, the subject has a formal, equal opportunity to respond. Their response appears in the same place, at the same size, with the same visibility as the original record.
This isn't a footnote. It's a conversation.
If the subject believes the record is inaccurate, they can contest it — which moves the record into the debate phase.
Step 3: The Debate Phase
When a record is contested, both parties enter a structured debate. Each side can post messages, share evidence, and respond to what the other party has said.
The debate is public and permanent. Neither side can edit or delete what they've posted. This matters: it means both parties are accountable for what they say, and the community can read the full exchange in context.
The debate phase closes on a set timeline.
Step 4: Community Voting
After the debate closes, the record opens for community voting. Anyone on DNounce can read both sides and vote:
- Side with the contributor (the person who filed the record)
- Side with the subject (the professional who was filed against)
Voters must provide a written reason for their vote. This isn't a thumbs up or thumbs down — it's a reasoned position that other community members can agree or disagree with.
Votes without substantive reasoning can be flagged by the community and disqualified from the final tally.
Step 5: The Verdict
When voting closes, the community's verdict is recorded on the subject's profile. The record, the debate, and the vote breakdown remain visible — so anyone who looks up this professional in the future can see the full picture: what was alleged, how the professional responded, and what the community decided.
The verdict doesn't erase the record. It contextualizes it.
Why This Matters
The DNounce process is designed around a simple premise: disputes between two people are almost never entirely one-sided, and the truth is more likely to emerge when both sides are heard equally, in public, with a community to weigh in.
It's not a perfect system. No system is. But it's a significantly more complete picture than a star rating and a buried response.
If you've had an experience worth documenting — as a client, tenant, or service provider — DNounce gives you a place to put it on the record.